Led by Marino and Kingston Park Neighbourhood Watch (NHW), the project was powered by close collaboration between volunteers, residents, local businesses, and elected representatives. Volunteers gathered community feedback, worked with stakeholders, and maintained momentum throughout the campaign to secure funding and deliver lasting improvements. The upgrade has resulted in improved visibility, quicker access to assistance, and a safer station environment.

Ten live CCTV cameras now provide coverage across the platform, pedestrian tunnels, and the Newland Avenue car park, supporting real-time monitoring and evidence gathering. These measures are complemented by upgraded lighting throughout the precinct, reducing concealment points and improving natural surveillance, particularly during early morning and evening services. A 24-hour emergency phone enhances safety by providing passengers with direct access to assistance.

Additional improvements include a new information monitor displaying real-time service updates, tactile markers to support people with vision impairment, and a new all-weather platform structure to improve comfort and encourage appropriate use of waiting areas.

Former Marino and Kingston Park NHW Coordinator Darren Bailhache acknowledged the contributions of volunteers, residents, businesses, and supporting representatives, noting the importance of sustained community involvement over the life of the project.

State Member for Black, Alex Dighton, recognised the upgrade as an important outcome for local safety and commuter confidence, commending the proactive advocacy of Marino and Kingston Park NHW.

Ongoing community feedback has already informed the next stage of upgrades, with additional seating planned at both ends of the platform to better support mobility access and passenger comfort.